1. Scope
This Privacy Policy applies to Tallpine, operated by ThoughtBubble Labs, LLC. It covers our website, account workspace, AI content workflows, publishing integrations, and support interactions.
2. Information we collect
- Account information: name, email address, authentication records, preferences, and subscription status.
- Workspace content: Site Profile details, website URLs, uploaded Sources, Ideas, prompts, generated Articles, Images, edits, and publishing settings.
- Integration data: configuration and encrypted credentials needed to connect a CMS or webhook destination.
- Usage and device data: feature activity, job state, diagnostics, logs, browser and device information, approximate network location, and security events.
- Billing data: Stripe Customer and Subscription identifiers, plan, payment status, and invoice metadata. Stripe processes card details; Tallpine does not store your complete card number.
3. How we use information
We use information to authenticate Users; provide research, generation, editing, storage, export, scheduling, and publishing; administer trials and subscriptions; enforce plan limits; prevent abuse; troubleshoot and secure the service; respond to support; meet legal obligations; and understand product reliability and usage.
4. AI and service providers
To perform requested workflows, Tallpine may send relevant prompts, source excerpts, public website content, and generated material to contracted AI, search, extraction, image, hosting, database, storage, authentication, observability, payment, and publishing providers. We limit the information sent to what the workflow needs. Do not upload content you are not authorized to process.
Stripe handles payment-method collection and its own processing under Stripe's privacy terms. Connected publishing destinations process data under their own terms and your configuration.
5. Cookies and sessions
Tallpine uses cookies or similar browser storage for sign-in sessions, security, preferences, and core application operation. Disabling essential storage may prevent account access. If optional analytics are introduced, this policy and any required controls will be updated.
6. Sharing and disclosure
We do not sell personal information. We share information with service providers acting for us, with destinations you connect or instruct us to publish to, during a corporate transaction subject to appropriate protections, or when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or secure the service.
7. Retention
We retain account and workspace data while your account is active and as reasonably needed to provide the service. After cancellation or a deletion request, some records may remain for billing, fraud prevention, security, legal compliance, dispute resolution, and backup rotation. Export content you need before access ends.
8. Security
We use administrative, technical, and organizational safeguards designed to protect information, including access controls, encrypted transport, and encrypted CMS credentials when that feature is enabled. No system can guarantee absolute security. Protect account credentials and report suspected compromise at [email protected].
9. Your choices and requests
You can update Site content and many account settings in Tallpine, manage billing through the Stripe portal, disconnect publishing integrations, and export generated content. Depending on applicable law, you may request access, correction, deletion, restriction, or a copy of personal information. Submit requests to [email protected]from your account email so we can verify the account.
10. International processing and children
Our providers may process information in countries other than your own. We use available contractual and technical protections as appropriate. Tallpine is intended for adults and is not directed to children under 18. We do not knowingly collect a child's personal information.
11. Changes and contact
We may update this policy and will post a new effective date. For privacy questions or verified requests, contact [email protected].