Terms of Service

These Terms of Service form an agreement between you and ThoughtBubble Labs, LLC ("ThoughtBubble," "we," "us," or "our"). By creating an account or using Tallpine, you agree to these terms. You must be at least 18 years old and able to enter a binding agreement.

Provide accurate account information, protect your credentials, and promptly report suspected unauthorized access at [email protected]. You are responsible for activity under your account and for ensuring that you have permission to upload, analyze, generate from, or publish all content and data you provide.

Eligible new subscribers receive one card-required 3-day trial. The trial includes the Article allowance and feature limits of the selected plan. Unless canceled before the trial ends, Stripe charges the price and cadence shown at Checkout. Successful first payment starts a fresh monthly Article allowance.

Subscriptions renew automatically until canceled. Article allowances reset by usage window and do not roll over. Tallpine does not sell one-time Article packs. Prices and applicable taxes are shown before purchase. Except where law requires otherwise, charges are nonrefundable once incurred.

You may cancel through Billing, Manage Subscription. Cancellation takes effect at the time shown in the Stripe portal, normally at the end of the current trial or paid billing period. The separate Cancellation Policy explains the process and access effects.

You retain your rights in content you submit. You grant us a limited license to host, process, transmit, and transform that content only as needed to provide, secure, support, and improve the service. As between you and ThoughtBubble, you may use generated output subject to applicable law, these terms, and any third-party rights. AI output may not be unique.

Tallpine assists with research and drafting. Generated content may be incomplete, inaccurate, outdated, or unsuitable for your purpose. You must review claims, citations, rights, disclosures, and publishing settings before relying on or publishing output. Tallpine does not provide legal, medical, financial, or other professional advice.

Do not use Tallpine to violate law or third-party rights; distribute malware; bypass plan, security, or rate limits; probe other accounts; misrepresent generated material; or create unlawful, deceptive, abusive, or harmful content. We may limit or suspend activity that threatens the service, other users, or third parties.

Tallpine depends on third-party AI, search, payment, storage, and publishing services. Their availability and terms may affect features. You are responsible for your connected CMS credentials, destination configuration, and final publication. A failed remote publish does not remove your Tallpine draft or ZIP export option.

We may change, suspend, or discontinue features and may update plan limits or pricing prospectively. We may suspend or terminate access for material breach, nonpayment, abuse, or security risk. You may stop using the service at any time and should export content you need before access ends.

To the extent permitted by law, Tallpine is provided "as is" and "as available" without implied warranties. ThoughtBubble is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. Where liability cannot be excluded, our aggregate liability is limited to the amount you paid for Tallpine during the 12 months before the event giving rise to the claim. Some jurisdictions do not permit all limitations, so these limits apply only to the extent allowed.

We may update these terms and will post a new effective date. Material changes apply prospectively as required by law. For questions, account requests, or notices, contact [email protected].